Cookie Policy
This Cookie Policy explains how Hande Enterprise Ltd ("Hande", "we", "us") uses cookies and similar technologies when you visit our website at handeapp.co.uk or use the Hande platform at app.handeapp.co.uk.
1. What are cookies?
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to the site operator. Cookies may be set by the website you are visiting ("first-party cookies") or by third parties ("third-party cookies").
Similar technologies include local storage, session storage, and pixel tags. This policy covers all such technologies.
2. How we use cookies
We use cookies for the following purposes:
Strictly necessary cookies
These cookies are essential for the Service to function. They enable core features such as authentication, security, and session management. You cannot opt out of these cookies as the Service would not work without them.
| Cookie | Purpose | Duration |
|---|---|---|
| session_token | Maintains your authenticated session | Session (expires on logout or after 24 hours of inactivity) |
| csrf_token | Protects against cross-site request forgery attacks | Session |
| cookie_consent | Stores your cookie preferences | 12 months |
Functional cookies
These cookies remember your choices and preferences to provide a more personalised experience.
| Cookie | Purpose | Duration |
|---|---|---|
| preferred_home | Remembers your last selected property in the dashboard | 30 days |
| sidebar_state | Remembers whether the navigation sidebar is expanded or collapsed | 30 days |
| theme | Stores your display preference (light/dark mode) | 12 months |
Analytics cookies
These cookies help us understand how visitors interact with our website and platform so we can improve the user experience. Analytics data is aggregated and anonymised.
| Cookie | Purpose | Duration |
|---|---|---|
| _analytics_id | Distinguishes unique visitors for usage analytics | 12 months |
| _analytics_session | Groups page views into a single session | 30 minutes |
We do not use Google Analytics or any third-party analytics platform that shares data with advertising networks.
3. Third-party cookies
We minimise the use of third-party cookies. Currently, our website and platform do not load third-party advertising or social media tracking cookies.
If we introduce third-party cookies in the future, we will update this policy and seek your consent where required.
4. Local storage and session storage
In addition to cookies, the Hande platform uses browser local storage and session storage for:
- Authentication tokens: Securely stored in memory/session storage for API authentication
- Draft content: Unsaved form data (such as daily log entries in progress) may be temporarily stored in local storage to prevent data loss
- UI state: Filter selections, table sort preferences, and similar interface settings
This data is stored locally on your device and is not transmitted to third parties.
5. Managing your cookies
Browser settings
You can control and delete cookies through your browser settings. The method varies by browser:
- Chrome: Settings > Privacy and security > Cookies and other site data
- Firefox: Settings > Privacy & Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and site permissions > Cookies and site data
Impact of disabling cookies
If you disable strictly necessary cookies, you will not be able to log in to or use the Hande platform. Disabling functional cookies may affect your user experience (for example, the platform may not remember your preferred property or display settings). Disabling analytics cookies will not affect your use of the Service.
Consent
When you first visit our website, we present a cookie banner that allows you to accept or decline optional cookies (functional and analytics). Strictly necessary cookies are always active. You can change your preferences at any time by clearing your cookies and revisiting the site, or by contacting us.
6. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. There is no industry-wide standard for how websites should respond to DNT signals. We do not currently respond to DNT signals, but we do not engage in cross-site tracking or share data with advertising networks.
7. Changes to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page indicates when the policy was most recently revised. Material changes will be communicated via our website or by email.
8. Contact us
If you have questions about our use of cookies, contact us:
- Email: dpo@handeapp.co.uk
- General enquiries: hello@handeapp.co.uk
For more information about cookies in general, visit allaboutcookies.org.