I didn't come from tech. I came from this sector.
I spent years in children's homes and supported accommodation, working alongside support workers, team leaders, registered managers, and the owners trying to keep it all standing. Everyone said the same thing: the admin is too much. And the truth is, they were right. It is.
Then we got inspected. Honestly, it was one of the hardest things I've been through. We had high-risk young people, and Ofsted grilled us on our referrals process, on our training records, on our policies, and hardest of all, on whether we'd truly captured every child's voice in their support plans and risk assessments.
Here's the thing that stayed with me: we'd sat in meetings and agreed to do nearly all of it. It just never got done. Not because anyone stopped caring. This work just moves fast. Every day brings a crisis. Tasks drift. People forget.
So I took notes from every grilling, and turned each one into a feature. Then I put a task system at the very centre, to make sure the things that matter actually happen.
I built it with the people who do this work every day: support workers, managers, registered managers, and owners. Every feature fixes something that used to burden me.
— Tee